Suyai Support

Watch Your Back - Zombies

Need a hand surviving the next hunt? We’re here to help.

Email Support

Please include your device model, iOS version, and what happened. We normally reply within two business days.

Restore the Lifetime unlock

Open the Lifetime screen in the App and choose Restore Purchases. Use the same Apple Account that made the purchase. A completed Lifetime purchase can be restored without paying again.

Game Center scores

Make sure Game Center is enabled in iOS Settings and that you are signed in. Scores are submitted to Apple after a hunt. Network availability and Apple’s Game Center service can affect when a score appears.

Purchases and refunds

Apple processes App Store purchases and refunds. For a refund request, visit reportaproblem.apple.com.

Privacy

Read the Watch Your Back Privacy Policy for details about local game data, Game Center, and purchase processing.